Customer Service Representative (CSR) Product Documentation Tool & Internal Communications Management System CLIENT CIBC, BUSINESS COMMUNICATIONS GROUP (Note: This project was done by a founder before starting Giant Step) Visit The Site HIGHLIGHTS * Developed a database system for CIBC * Tracks corporate communication updates * Used for cibc.com, pcfinancial.ca and other sites * Multiple access levels for management and staff * Generates reports for senior management ABOUT THE PROJECT The Business Communications group manages most internal and external communications for CIBC, including cibc.com, pcfinancial.ca, internal newsletters and more. The group needed a way to keep track of all of the communication updates made to these entities with various editorial and management views. A custom networked database system was developed to support the Business Communications group. The system allows the group to track all on-going communication updates, includes multiple access levels for management and staff, and generates reports for viewing by the senior management of CIBC.
Read OnOfficial Site of Adventurer Robert Young Pelton CLIENT INGLE INTERNATIONAL LAUNCHED 2006 Visit The Site HIGHLIGHTS * Digital marketing strategy for travel promo site * Official site for a world-renowned TV personality * Interactive Maps, Wiki, Videos, Photos, e-Store * Active Forum - 210,000 posts / 1,400 members * Top traffic ranked site in Australia * 60,000 unique visitors / month ABOUT THE PROJECT ComeBackAlive© is the official website of Robert Young Pelton, a renowned author, journalist, and documentary filmmaker. Pelton offers a unique experiential style of reporting on conflict-related issues by spending time with leaders from both sides of political conflicts, often returning with exclusive and unique footage. The Discovery Travel Channel series “Robert Young Pelton’s The World’s Most Dangerous Places” aired from 1998-2003 and inspired the formation of comebackalive.com – the site features ‘Dangerous Places’, an interactive map of the world, showcasing information form Pelton’s guides detailing the inter-workings of political unrest. The ‘Dangerpedia’ Wiki allows visitors to contribute their stories and experiences. The ‘Black Flag Café’ is a very active online forum with over 210,000 article posts and 1,400 registered members. The site also features Video clips from the Television show, links to various media interviews, articles […]
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